FAQ

a) The registration software only supports Internet Explorer or Safari, please ensure you use one of those browsers.

a) If you have not received your email confirmation within 24 hours of purchasing, please email info@desertwarriorchallenge.com. 

 a) All registrations are made online up until the day before the event.  If there are still spaces, we will be selling tickets on the event day at the check-in counter.

a) A team can be made up of as little or many people as you wish.

a) As a team captain you can edit all of your team details on the ‘Team Management’ section on the event entry page.

a) Not at all, we have many individual Warriors who like to tough it out on their own. Individual warriors may wish to join other teams on the morning of the event or form a team of their own with other individuals. We encourage team participation as it is part of the D.W.C. experience, but is not essential.

a) All Warriors are entitled to finish at their own pace, but nothing beats the feeling of accomplishment when it's shared with friends. However, in the 'Extreme' warrior category, your final time will be recorded when your last team mate crosses the line.

a) If the Wave time that your other team members have registered for is full we will do our best to slot you in for the earlier time, however in most circumstances your team will be required to slide to the later Wave time if you wish to run together. All you need to do is go ahead and register for the event and select the next available Wave time, then 5 days prior to the event you will receive your teams exact starting time. 

a) It is vital that you turn up at the time assigned to you in order to guarantee your position in the event and avoid unwanted delays. If you are late, we will do our best to slot you into the next available time, but you may have to wait a while.

a) In extreme circumstance we will do our best to accommodate a request, however, please note a time change will be rare as it effects all other Warriors on the day.

a) During registration you can request to start within a particular 2 hr time slot called a Wave. We will do our best to match your request but cannot guarantee it. You will receive your exact start time via email 5 days before the event.

a) Yes, there are ample water stations throughout the course. Base camp will house food and beverage facilities as well.

a) There will be male and female toilets within the Base camp.

a) Yes, of course you can skip any obstacle you do not feel comfortable completing. D.W.C. is not a race and is aimed at having fun and challenging yourself. The reward is in the completion of the course as a whole, not necessarily the best times or the most obstacles completed.

Please note: The Extreme event is competitive and skipping an obstacle will disqualify you/your team from being able to receive a medal/place. You may still complete the course.

a) The obstacles involved in the event and the exact coursed design are kept as a secret until the day of the event. Upon arrival on site you will be able to see a detailed course map.

a) Please click the following link for a list of our recommendations for the day: The Big Day

a) Warriors will be able to hose themselves off, change rooms will be available as well.

a) No outside food or drink is permitted, however you are allowed to carry a camel pack on to the track.

a) Our photographers will be scattered throughout the course taking snaps of you battling it out. These photos are for D.W.C. promotional usage and will be available on site. You may bring your own camera, however D.W.C. will not be responsible for any damage, loss or theft.

a) There will be an awards ceremony to congratulate the winners from the Extreme Category. During the day there will also be random presentations of fun prizes for things such as Best Dressed Team.

a) All you need to do is complete your scheduled WST shift and you'll be given a promotional code to use for entering the next event. Make sure you check in and out with your WST coordinator on the day of the event.

a) Log on to your Volunteer local account and follow the prompts to change/cancel your shift. You can also contact the volunteer coordinator at wst@desertwarriorchallenge.com.

a) During the sign up process you will be able to choose your shift and WST position. The volunteer coordinator will contact you in the weeks leading up to confirm your shift and to give you all of the necessary details for the event.

a) As we need our WST members at their allocated stations throughout the whole shift you won't be able to participate during your shift.

a) You must be 18 years or older to volunteer for an event. However if you are 16 or 17 and wish to volunteer you may do so as long as you are accompanied by your guardian for the shift, and your guardian signs the applicable waiver form.

a) You may certainly put down your request to be in the same role and we will do our best to put you together, however we can not guarantee that you will be in the same area or roll.

a) Wear some comfortable clothes as you will be outside all day. Closed shoes is compulsory and we will provide you with a WST T-shirt. We suggest bring a hat and sun cream to make sure you don't get burnt. 

a) In order to have the day run smoothly we require that all WST members complete the full shift they are allocated for. Please only sign up for a shift if you are able to attend it in its entirety.

a) While we would love to pick up all our WST members in limousines unfortunately it isn't possible. However there will be free transport for WST members on a bus from an allocated pick up/drop off point in Dubai and Abu Dhabi. Those wishing to take the bus must inform the volunteer coordinator at least 2 weeks prior to the event.

a) You will have a scheduled meal break that your volunteer coordinator will inform you about at the start of the day. Of course if you need the bathroom feel free to do so, however it is essential at all times there is the required number of WST members at your station. This will be explained to you in the briefing.

a) There will not be any bag drop facilities for WST however you will be allowed to take a small bag with you to your station. Please be aware that DWC can not take responsibility for the security of your belongings at any time.